Banamex informs that it is not verifying accounts; avoid falling for a fraud


Banamex has reported that currently not calling or texting to your customers for an “account verification”. Therefore, the financial institution has warned that this could be a fraud, so you have asked do not give any information.

After what Citi Group reported that he would no longer be part of the institution, many cybercriminals are taking advantage of this to commit fraud and steal data. therefore, Citibanamex warned that the verification or updating of account data It is only done by going to a branch or through email regulatory update@citibanamex.com.

Some of the people who have accounts in Banamex declared on social networks that after the notice of the sale of the bank, they are receiving calls, messages or emails for the supposed verification of account data.

The new frauds against Banamex clients

The bank warns of new fraud / Photo: Noticias de Querétaro Customers must report in case of receiving a fraudulent message or call / Photo: Aristegui Noticias

Banamex asked users do not provide any personal data via:

  • Clicking on a link.
  • Email.
  • SMS.

Citibanamex pointed out that through the aforementioned means, the staff will never ask for:

  • Keys.
  • Password.
  • PINs.

Therefore, if you are a user of this institution and receive a notice of this type, it is recommended to ignore it and report it, to prevent these crimes from being committed. As we have told you in AmericanPost.News, the phishing and vishing These are two very common frauds by cybercriminals against users of any bank.

Phishing, also known as identity fraud, is a crime in which the cybercriminal pretends to be a financial institution so that you give them your data and buy with your money or empty your accounts. While vishing is the method of telephone fraud.

How to avoid falling for these frauds?

Customers must report if they receive a fraudulent message or call/Photo: Aristegui Noticias

To prevent fraud, the National Commission for the Protection and Defense of Users of Financial Services (Condusef) points out that neither Banamex nor any financial institution requests financial data by phone or internet, unless the user has started the operation.

For what he recommends: Never deliver data by email that arrived in your inbox and call Banamex or the banking institution to verify if they are requesting data.

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Source-laverdadnoticias.com