Chick-fil-A closes soup kitchens due to shortages and worker burnout

Chick-fil-A closes soup kitchens due to shortages and worker burnout

Chick-fil-A is struggling to hire the number of workers it needs to operate several of its branches.

Photo: Joe Raedle / Getty Images

A branch of the popular fast food restaurant Chick-fil-A, located in a shopping center in the city of Bessemer, Alabama, will close its dining rooms inside the restaurant because, according to an official statement, your workers are severely exhausted by labor shortages.

In the ad the restaurant posted on its Facebook page, it also said it would continue to operate through its self-service and curbside delivery service from the branch.

This situation with employees has been repeated in other Alabama Chick-fil-A’s. A branch in the city of Calera said: “You may have noticed that we have closed our dining room, disabled curbside delivery and limited the number of catering orders we will accept. This was done to help reduce stress on our (work) team“.

Another sign of the heavy workload that people are putting in at this branch is that it has also been having fewer applicants to fill their jobs, in addition to having many people not showing up for interviews and more accepting the job. employment, but quit within the first two weeks.

In addition, A Chick-fil-A in Madison, Alabama, announced Sunday that it will temporarily close its dining room and will no longer provide its pickup service at the acerto. Nor will it provide takeaway service through apps. All this because it has a very small number of workers who were already overworked.

There are other companies that are struggling to have enough employees, such as the Alabama restaurant called Dave’s Pizza in Homewood, where they said they would be willing to hire anyone to continue serving their customers.

This crisis due to the shortage of work is present in the entire leisure and hospitality sector. Restaurants are trying to increase staff to serve more customers, but people are simply not accepting jobs, and the workers that these restaurants already have are experiencing burnout due to lack of help.

“Compared to the pre-pandemic era, [el sector] you are having difficulty converting job vacancies into hires, and industry employers are having a hard time retaining workers who already have. Employers now have this two-sided problem, they have a hard time attracting people and must deal with holding on to the people who do, ”said Nick Bunker, director of economic research at the job search portal Indeed.

There are other industries besides restaurants that are also struggling to find workers, such as bus drivers or farm workers.

Given this, companies are trying to offer better jobs and more benefits.

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