Citibanamex App has several flaws, mainly in transfers

Today, Monday, December 6, it was announced that the Citibanamex users turned to social media to report various failures in banking services, as well as problems in the mobile application. Similarly, certain complications were reported when making transfers, making withdrawals and using ATMs.

According to information provided by the Downdetector portal, the failures began to be reported from noon this Monday. However, the intermittences in the service became even more noticeable around 2:00 p.m., which angered the users who suffered it.

Users reported a higher number of failures around 2pm. According to the Downdetector site, the main failure was related to fund transfers. The bank’s app was stuttering for most of this morning. Grupo Financiero Banamex was founded in August 2001.

According to the Downdetector site, the main failure was related to fund transfers. The bank’s app was stuttering for most of this morning. Grupo Financiero Banamex was founded in August 2001.

Regarding the reports, 51% of the complaints corresponded to problems in making funds transfers. It should be noted that this is the bank’s second report so far this fortnight, as we recall that just six days ago, failures in payroll and pension payments were reported.

CDMX, Monterrey, Guadalajara and Mérida, the most affected cities

The bank’s app was stuttering for most of this morning. Grupo Financiero Banamex was founded in August 2001.

According to Downdetector’s fault map, the reports come mostly from CDMX, Monterrey, Guadalajara and Mérida. Although everything seems to indicate that the problems are being solved, the company has not given any statement on the matter, which has caused great indignation among its users, who threaten to change banks.

“It’s a real joke, not a week and they already started to fail again”, “You can’t go without money, I need to fix the cashiers now”, “I wanted to make a deposit and I couldn’t, their service lines didn’t help nothing “and” There is no doubt, they are the worst bank in Mexico “are some of the complaints that are read about it on Twitter.

What are the services of CitiBanamex?

Grupo Financiero Banamex was founded in August 2001.

CitiBanamex, formerly called Banamex, offers a wide range of financial services for companies and individuals, government agencies and SMEs, such as commercial and investment banking, insurance, and investment management. In addition to banking, the company gives financial education workshops for the benefit of the population.

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Photographs: Social Networks