Client asks for a refund of her purchase upon learning that the owner is black

Racism is still a problem in society, as shown by the email a store owner received, being asked for a refund for the client’s purchase because does not usually support black people.

Can you cancel my order? Unfortunately, I didn’t know you’re a person of color and I just don’t like supporting small businesses that don’t (align) with my version of support,” the email began.

The client did not stop, on the contrary, he continued to argue why he wanted his refund: “Before you start and go on a race tyrant, please be aware it called my preference. Because we are all aware how you people like to act when things do not go your way.

The owner could not contain herself and responded through a video that she later shared on her TikTok account: “What do you mean by you? How do we like to act? How do you expect someone to act when it’s 2022 and you’re still giving this kind of energy?

The client, apart from requesting his refund the next day made another request to the owner, and asked that she should make it clear on her site that she is a black woman.

@royaltysonestopshop #greenscreen #customerservicebelike #customerfreakouts #racistawareness #blackownedbusiness💪🏾💪🏾 #selfdefenseforwomen #safetykeychain #selfdefense ♬ original sound – Royalty’s One Stop Shop

The mail closed with a message alluding to Martin Luther King Jr. Day.

As expected, the owner was dismayed, especially disappointed that these types of people with racist ideas still exist: “I’m disturbed by the fact that you thought this was okay. You could have missed a refund. I don’t ask questions about why people want a refund. This is not OK. We need to do better in 2022.”

The video of the victim of racism has been viewed over 113,000 times and has received hundreds of comments supporting their business and regretting that there are still racist people, above all, they have regretted that society is not sensitized to other people despite the serious health situation that the world is experiencing due to Covid.