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A group of senators is requiring therapeutic apps like BetterHelp and Talkspace to disclose information about how they protect their users’ private data.. The interest stems from a campaign in which lawmakers are trying to get tech companies to follow protection standards that ensure users’ personal information can be at risk.
In a letter sent to those responsible for both applications, Senator Elizabeth Warren (D-MA) and Senators Cory Booker (D-NJ) and Ron Wyden (D-OR) called for them to explain how the handling of the information from your customers.
The senators specified that a fundamental aspect of what What kind of data do these mental health companies share with advertising companies and social media platforms?.
They explained that according to the information they handle, the privacy policies of both BetterHelp, Talkspace, as well as other similar applications, open the possibility for large technology companies to have access to their customers’ personal information. In this way, they would not have any problem in having such confidential data such as their medical records.
The problem with all this is that this information can later be used for any type of purpose, such as taking advantage of a person’s mental or emotional problems to sell them a product or service and thus generate money.
“Although they claim that this data is anonymous, it can still provide third parties with important information that can lead to users being identified.”, refers the letter.
for months, The Senate has been exerting pressure on technology companies to prevent them from trading freely with the data provided by their customers when using their services.
This fight to guarantee the privacy of US citizens has led to representatives of companies such as Google and Facebook having to go to testify to answer questions from legislators about this issue and the efforts they have been making in this regard.
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