Uber, the private mobility platform, released its second safety report in the United States, in which it states that received 3,824 complaints in the five most serious categories of sexual assault and misconductbetween the years 2019 and 2020.
Uber notes that compared to the first Safety Report, which covered the years 2017 and 2018, the rate of sexual assaults reported on the app decreased by 38%.
The company explains that during the pandemic, travel decreased by up to 80%, as people limited their trips to essential tripsand that although the impact of Covid-19 on sexual assault in general remains unclear, data from several federal sources show a significant increase in violent crimes during the pandemic, including murder, which according to the CDC increased almost one 30% in 2020.
In a media release, the platform notes that as in its first report, the motor vehicle fatality rate in Uber is still half the national average.
According to the information, government data revealed that 2020 was the deadliest year on American roads since 2007 as a result of an increase in risky behaviors such as drunk driving, speeding and not wearing a seat belt.
Uber explains that the report was validated by external expertsand which is part of their efforts to drive a new approach to security in the ride-sharing industry, to set a new standard for corporate transparency.
“Today we fulfill yet another commitment by publishing our second US Security Report, with data that continues to show that the vast majority of Uber rides, over 99.9%, are completed without any safety reports. But we know that every incident in this report affects a real person. Behind every data point is a personal experience, and sometimes pain and loss, that needs to be acknowledged.”
The company says it will continue to invest in security, creating new features to help prevent incidents and challenging the entire industry to raise the level of protection for users.
“Releasing our safety data doesn’t mean the Uber platform is any less secure, it means we’re being more honest about the rare safety incidents that do happen.. Most companies won’t talk about these tough topics, but pretending they don’t exist just makes everyone less confident. Therefore, we hope that proactive transparency efforts will be recognised, supported and encouraged by stakeholders, regulators and others, not undermined,” the media statement says.
For more details on Uber’s second safety report, go here.
You may also like:
– Inflation: Uber and Lyft face fewer rides, higher fares and driver shortages in the US.
– 3 tricks to avoid Uber price gouging
– Uber and Lyft drivers protest in the Big Apple requesting a new adjustment of their rates in the face of unchecked inflation